These terms govern your use of the nurstar platform. Please read them carefully before registering or placing any wager. By creating an account, you confirm that you have read, understood, and agreed to everything set out below. If anything is unclear, our FAQ page is a good starting point for common questions.
By accessing or using the nurstar platform — whether via mobile browser, home screen shortcut, or any other means — you agree to be bound by these Terms and Conditions in full. These terms form a legally binding agreement between you and nurstar. If you do not agree to any part of these terms, you must stop using the platform immediately and close your account. nurstar reserves the right to update or revise these terms at any time, and continued use of the platform after any changes constitutes acceptance of the revised terms. We will make reasonable efforts to notify registered members of material changes via the platform or through the contact details on your account. It is your responsibility to check this page periodically to stay informed of any updates.
You must be at least 21 years of age to register for and use the nurstar platform, in accordance with applicable Philippines regulations. By creating an account, you confirm that you meet this age requirement and that all information you provide during registration is accurate, complete, and up to date. nurstar reserves the right to request proof of age or identity at any time and to suspend or close accounts where verification cannot be completed satisfactorily. Each individual may hold only one account on the platform; duplicate accounts are strictly prohibited and may result in the forfeiture of any balances or winnings associated with those accounts. You are solely responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account.
Allfinancial transactions on nurstar are processed in Philippine pesos (PHP) through local payment channels available to members in the Philippines. Deposits are credited to your account upon successful confirmation from the relevant payment provider, and nurstar is not responsible for delays caused by third-party payment processors or banking institutions. Withdrawals are processed in accordance with the timelines published on the Finance page, and VIP members benefit from priority processing queues during periods of high transaction volume. You are responsible for ensuring that all payment details submitted are accurate and belong to accounts held in your own name; nurstar does not accept deposits from or process withdrawals to third-party accounts. Any suspected fraudulent transaction, chargeback, or attempt to manipulate the payment system may result in immediate account suspension and the forfeiture of associated funds pending investigation.
All wagers placed on nurstar are subject to the specific rules applicable to the relevant sport, event, or game type, as published on the platform at the time of placing the bet. Once a wager has been confirmed, it cannot be cancelled or amended by the member; it is your responsibility to review the details of any bet before confirming it. nurstar reserves the right to void any wager where it can be demonstrated that the odds or market was published in error, or where there is reasonable evidence of match manipulation, insider information, or coordinated betting activity designed to exploit the platform. Winnings will be credited to your account balance following settlement of the relevant event, and settlement timelines may vary depending on the sport and competition involved. Any dispute regarding the settlement of a wager must be raised with our support team within seven (7) days of the relevant event result being confirmed.
The following activities are strictly prohibited on the nurstar platform and may result in immediate account suspension, permanent closure, and forfeiture of balances: using the platform while located in a jurisdiction where online betting is prohibited; using automated software, bots, or scripts to interact with the platform in any way; colluding with other members or with platform staff to gain an unfair advantage; creating multiple accounts or using false identity information during registration; attempting to exploit technical errors, glitches, or miscalculated odds for financial gain; and engaging in any form of money laundering or using the platform to facilitate illegal financial activity. nurstar cooperates fully with relevant regulatory and law enforcement authorities and will share account information where legally required to do so. Members found to have engaged in any prohibited activity waive any claim to funds held in their account at the time of discovery.
nurstar is committed to providing a safe and enjoyable entertainment environment for all members in the Philippines. We provide a range of responsible gaming tools including the ability to set deposit limits, session time reminders, and self-exclusion options, all of which are described in full on the Responsible Gaming page. Members who believe they may be experiencing difficulties related to their gaming activity are strongly encouraged to make use of these tools and to seek independent support from appropriate organisations. nurstar will honour all responsible gaming requests made by members in good faith and will apply self-exclusion measures as promptly as operationally possible. Under no circumstances will nurstar knowingly accept wagers from members who have an active self-exclusion in place, and any winnings accrued during a self-exclusion period may be voided.
All content published on the nurstar platform — including but not limited to text, graphics, logos, icons, interface design, and software — is the property of nurstar or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any platform content without the prior written consent of nurstar. Your use of the platform grants you a limited, non-exclusive, non-transferable licence to access and use the platform for personal, non-commercial purposes only. Any unauthorised use of platform content may result in legal action. The nurstar name, logo, and associated brand elements are trademarks of nurstar and may not be used in any manner that implies sponsorship, endorsement, or affiliation without explicit written permission.
nurstar provides the platform on an "as is" and "as available" basis and makes no warranties, express or implied, regarding the uninterrupted availability or error-free operation of the platform. To the fullest extent permitted by applicable law, nurstar shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of or inability to use the platform, including but not limited to loss of data, loss of profits, or any other financial losses. nurstar's total liability to any member in connection with any claim arising from use of the platform shall not exceed the net deposits made by that member in the thirty (30) days preceding the event giving rise to the claim. Nothing in these terms shall limit nurstar's liability for fraud, gross negligence, or any other liability that cannot be excluded under Philippine law. Members access and use the platform at their own risk.
nurstar collects and processes personal data in accordance with our Privacy Policy, which forms part of these Terms and Conditions and should be read alongside them. By registering for an account, you consent to the collection, storage, and processing of your personal data as described in the Privacy Policy. nurstar implements appropriate technical and organisational security measures to protect member data from unauthorised access, loss, or misuse. We do not sell personal data to third parties for marketing purposes, and we only share data where required by law, necessary for the operation of the platform, or explicitly consented to by the member. You may request access to, correction of, or deletion of your personal data at any time by contacting our support team through the details provided in the platform.
These Terms and Conditions are governed by and construed in accordance with the laws of the Philippines. Any dispute arising from or related to your use of the nurstar platform shall first be submitted to our internal dispute resolution process; details of how to raise a complaint are available on the FAQ page. If a dispute cannot be resolved through our internal process, it shall be referred to the relevant regulatory authority or, where applicable, to the courts of the Philippines. nurstar is committed to resolving all member complaints fairly, promptly, and transparently, and we take all formal complaints seriously. These terms, together with the Privacy Policy and Responsible Gaming policy, constitute the entire agreement between you and nurstar regarding your use of the platform.
A quick summary of the most important rules — the full text above always takes precedence.
Philippine regulations require all members to be at least 21 years of age. nurstar takes age verification seriously and will request documentation to confirm eligibility where needed. Accounts found to belong to underage individuals will be closed immediately.
Each person may hold only one active account on the platform. Duplicate accounts are prohibited and balances associated with them may be forfeited. If you have accidentally created more than one account, contact support promptly to resolve the situation before it affects your funds.
Responsible gaming tools are available to all members at any time. If you feel your play is becoming a concern, visit the Responsible Gaming page to set limits or request a self-exclusion. nurstar will always honour these requests promptly and without question.
Our FAQ page covers the most common queries from Filipino members. If you need more help, log in to your account and reach out to our support team directly.